NDX - Privacy Policy

Last Updated April 21, 2025

1. Introduction

Thanks for visiting NDX at ndxcentral.com (the “Webpage”). At NDX, we want to give you the best possible experience to ensure that you enjoy our service. Your privacy and the security of your personal data is, and will always be, important to us. So, we want to transparently explain how and why we gather, store, share and use your personal data - as well as outline the controls and choices you have around when and how you choose to share your personal data. That is our objective, and this Privacy Policy ("Policy") will explain exactly what we mean in further detail below.

2. About this Policy

This Policy sets out the essential details relating to your personal data relationship with NDX. The Policy applies to all Services and any associated services (collectively referred to as the “Services”). The terms governing your use of the Services are defined in our Terms of Service. From time to time, we may develop new or offer additional services. If the introduction of these new or additional services results in any material change to the way we collect or process your personal data we will provide you with more information or additional terms or policies which may be provided as an update to this Policy posted on the Website. Unless stated otherwise when we introduce these new or additional services, they will be subject to this Policy. The aim of this Policy is to:

  • Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with;
  • Explain the way we use the personal data that you share with us in order to give you a great experience when you are using the Services
  • Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy. We hope this helps you to understand our privacy commitments to you. For information on how to contact us if you ever have any questions or concerns, please see Section 14 'How to Contact Us' below. Alternatively, if you do not agree with the content of this Policy, then please remember it is your choice whether you want to use the Services and you must cease using the Services immediately. By continuing to use the Services you consent to the terms of this Policy.

3. Data We Collect From You

A. User Data

This is the personal data that is provided by you or collected by us to enable you to sign up for and use the Services. Depending on the type of Services plan you sign up for, this may include your name, email address, phone number, and country. Some of the personal data we will ask you to provide is required in order to create your account. You also have the option to provide us with additional personal data in order to make your account more personalized. The exact personal data we will collect depends on the type of Services plan you sign up for, how you create an account, and whether you use third party services to sign up and use the Services. If you use a third party service to create an account, we will receive personal data via that third party service but only when you have consented to that third party service sharing your personal data with us.

B. Usage Data

This is the personal data that is collected about you when you’re accessing and/or using the Services, including:

  1. Information about your type of Services plan
  2. Information about your interactions with the Services such as your search queries (including the date and time of any requests you make), created alerts, saved searches, and your interactions with the Services or Content. This also may include details of your use of third party applications in connection with the Services.
  3. Inferences drawn about your interests and preferences based on your usage of the Services.

C. Certain Technical Data

  1. URL information;
  2. Online identifiers including cookie data and IP addresses;
  3. Information about the types of devices you are using such as unique device IDs, network connection type (e.g. wifi, 3G, LTE, Bluetooth), provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and NDX application version; .
  4. Your non-precise location, which may be derived or inferred from certain technical data (e.g., your IP address, language setting of your device, or payment currency);
  5. Information from Google Analytics. PLEASE NOTE THAT THE WEBPAGE UTILIZES GOOGLE ANALYTICS COOKIES AND BY CONTINUING TO USE THE WEBPAGE YOU ARE EXPRESSLY CONSENTING TO THE USE OF GOOGLE ANALYTICS COOKIES.

D. Payment and Purchase Data

We may collect certain personal data if you sign up for a trial or purchase any of our Paid Subscriptions (as defined in the Terms and Conditions of Use) or make other purchases through the Services. The exact personal data collected will vary depending on the payment method (e.g. direct via your mobile phone carrier or by invoice) but may include information such as:

  1. Name
  2. Credit or debit card type, expiration date, and certain digits of your card number;
  3. Postal code;
  4. Mobile phone number
  5. Details of your purchase and payment history.

F. Data From Third Party Sources

  1. Authentication Partners - If you register for or log into our services using third party credentials (e.g. Facebook), we will import your information from such third party to help create your account with us.
  2. Technical Service Partners - We work with technical service partners that provide us with certain data, such as mapping IP addresses to non-precise location data (e.g., city, state), to enable us to provide the Services, content, and features.
  3. Payment Partners - We may receive data from our payment partners to enable us to send you invoices, process your payment and provide you with what you’ve purchased.
  4. Advertisers and Other Advertising Partners - We may obtain certain data about you, such as cookie id, mobile device id, or email address, and inferences about your interests and preferences from certain advertisers and advertising partners that allow us to deliver more relevant ads and measure their effectiveness.

4. What We Use Your Personal Data For

When you use or interact with the Services, we use a variety of technologies to process the personal data we collect about you for various reasons. We have set out in the table below the reasons why we process your personal data, the associated legal bases we rely upon to legally permit us to process your personal data, and the categories of personal data (identified in Section 3 'Personal Data We Collect From You') used for these purposes:

  1. To provide and personalize the Services
  2. To understand, diagnose, troubleshoot, and fix issues within the Services
  3. To evaluate and develop new features, technologies, and improvements to the Services
  4. For marketing, promotion, and advertising purposes,
  5. To comply with legal obligations and law enforcement requests
  6. To establish, exercise, or defend legal claims
  7. To conduct business planning, reporting, and forecasting
  8. To process your payment
  9. To detect fraud, including fraudulent payments and fraudulent use of the Services
  10. To conduct research, contests, surveys, and sweepstakes

5. Sharing your personal data

We have set out the categories of recipients of the personal data collected or generated through your use of the Services.

A. Service providers

We work with service providers that work on our behalf which may need access to certain personal data in order to provide their services to us. These companies include those we have hired to provide customer service support, operate the technical infrastructure that we need to provide the Services, assist in protecting and securing our systems and services, and help market NDX owned products and services as well as partner products, services, events, and co-branded promotions in which NDX is involved.

B. Payment Processors

We will share your personal data with our payment processors as necessary to enable them to process your payments, and for anti-fraud purposes.

C. NDX Partners

Depending on how you sign up for the Services (e.g. through a third party service or a mobile provider), we share your NDX username or other User Data as necessary to enable your account. We may also share personal data with that third party about your use of the Services, such as whether and to what extent you have used the offer, activated an NDX account, or actively used the Services

D. Other NDX Group Companies

We will share your personal data with other NDX group companies to carry out our daily business operations and to enable us to maintain and provide the Services to you.

E. Law Enforcement and Data Protection Authorities

We share your personal data when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law, or respond to valid legal process, such as a search warrant, a court order, or a subpoena. We also share your personal data where we in good faith believe that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data.

F. Purchasers of Our Business

We will share your personal data in those cases where we sell or negotiate to sell our business to a buyer or prospective buyer. In this situation, NDX will continue to ensure the confidentiality of your personal data and give you notice before your personal data is transferred to the buyer or becomes subject to a different privacy policy.

6. Data Retention and Deletion

We keep your personal data only as long as necessary to provide you with the Services and for legitimate and essential business purposes, such as maintaining the performance of the Services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of the Services. For example, we keep your Saved Alerts and account information. If you request, we will delete your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:

  • If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved;
  • Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law;
  • Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

7. Keeping Your Personal Data Safe

We are committed to protecting our users' personal data. We implement appropriate technical and organizational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. We have implemented various policies including encryption, access, and retention policies to guard against unauthorized access and unnecessary retention of personal data in our systems. Your password protects your user account, so we encourage you to use a strong password that is unique to your NDX account, never share your password with anyone, limit access to your computer and browser, and log out after having used the Services.

8. Children

The Services is not directed to children under the age of 18 years. The Services is also not offered to children whose age makes it illegal to process their personal data or requires parental consent for the processing of their personal data under the GDPR or other local law. We do not knowingly collect personal data from children under 13 years or under the applicable age limit (the "Age Limit"). If you are under the Age Limit, please do not use the Services, and do not provide any personal data to us. If you are a parent of a child under the Age Limit and become aware that your child has provided personal data to NDX, please contact us using the 'Contact' form on our website, and you may request exercise of your applicable rights detailed in Section 3 'Your Rights and Your Preferences: Giving You Choice and Control' of this Policy. If we learn that we have collected the personal data of a child under the age of 13 years, we will take reasonable steps to delete the personal data. This may require us to delete the NDX account for that child.

9. Changes to This Policy

  • Personal Information Collected and Processed
  • We may occasionally make changes to this Policy. When we make material changes to this Policy, we may notify you in advance. Please, therefore, make sure you read any such notice carefully.

10. CONTACT US

In order to resolve a complaint regarding the Website or to receive further information regarding use of the Site, please contact us at: [email protected].